Privacy Policy

1. Introduction

PT Akselerasi Digital Mandiri ("Accelerate Lab", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our digital services.

2. Information We Collect

Personal Information

When you submit our contact form or engage our services, we may collect:

• Full name
• Email address
• Phone number
• Company name
• Project details and messages you provide

Automatically Collected Information

We may automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, and browsing behavior through cookies and analytics tools (Google Analytics).

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Deliver and manage our digital services
• Improve our website and user experience
• Send project updates and communications related to our services
• Comply with legal obligations

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Contact form submissions are retained for a maximum of 2 years unless an active business relationship exists.

5. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted service providers who assist us in operating our website and services (e.g., hosting providers, email services), subject to confidentiality agreements.

6. Cookies

Our website uses cookies to enhance your browsing experience, analyze site traffic, and understand user preferences. You can control cookie settings through your browser. Disabling cookies may affect certain features of our website.

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Withdraw consent for data processing

To exercise any of these rights, please contact us at the email address provided below.

8. Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us: